Frequently Asked Questions
Find answers to common questions about our programs and enrollment.
📚 Getting Started
How do I register for a class or event?
Browse the available programs on the home page or dashboard, then click "Register" on the event detail page. You must be logged in to register. If you don't have an account, create one for free.
Is it free to join SBO Success Center?
Yes! Creating an account is completely free. Some programs may have specific eligibility requirements - check individual event listings for details.
What age groups do you serve?
We serve students from elementary through high school, as well as adult learners. Check individual program listings for age-specific requirements.
🔒 Account & Login
How do I verify my email address?
After signing up or changing your email, check your inbox for a verification link. Click the link to activate your account. If you don't see it, check your spam folder.
How do I reset my password?
Click "Forgot password?" on the login page and enter your registered email. You'll receive a reset link within a few minutes.
Can I update my profile and photo?
Yes! Go to your Dashboard and click "Edit Profile" to update your name, role, bio, and avatar photo.
📄 Forms & Security
What is the Confirm Code?
The Confirm Code is an anti-spam measure used on public forms. Simply type SUCCESS in the Confirm Code field to proceed.
Why do I see a reCAPTCHA?
reCAPTCHA helps protect the site from bots and spam. Complete the challenge to submit forms. If you have trouble, try refreshing the page.
📞 Contact & Support
Who can I contact for support?
Use the Contact Us form to reach our support team. We aim to respond within 1-2 business days.
How do I report a technical issue?
Please describe the issue using the Contact form. Include your browser, device, and steps to reproduce the problem.
Still have questions? We're happy to help.
Contact Us